Robotic Process Automation: Concepts, Adoption and Research

dc.contributor.author Zhong, Mohan
dc.contributor.committeeMember Anthony
dc.contributor.majorProfessor Townsend, Anthony
dc.date.accessioned 2024-05-28T20:32:55Z
dc.date.available 2024-05-28T20:32:55Z
dc.date.copyright 2024
dc.date.issued 2024-05
dc.description.abstract Robotic Process Automation (RPA) has emerged as a transformative technology, leveraging AI, computer vision, and other tools to automate business processes. This literature review delves into the evolution, definition, benefits, risks, adoption challenges, and future trends of RPA. Tracing its origins from automated GUI testing to its current state as a key enabler of digital transformation, the review explores RPA's impact on operational efficiency, integration advantages, and risk management benefits. It also addresses concerns related to security, privacy, ethics, and workforce implications. Furthermore, the review highlights emerging trends such as cloud-based RPA, RPA as a service, and low-code/no-code solutions, while identifying research challenges in measuring benefits, assessing adoption readiness, handling exceptions, and identifying critical success factors. By synthesizing insights from research articles, case studies, and industry reports, this review offers a comprehensive understanding of RPA's role in reshaping business processes and guiding future research directions.
dc.identifier.uri https://dr.lib.iastate.edu/handle/20.500.12876/105838
dc.language.iso en_US
dc.rights Attribution-NonCommercial-NoDerivs 3.0 United States *
dc.rights.holder Mohan Zhong
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/3.0/us/ *
dc.subject.disciplines DegreeDisciplines::Physical Sciences and Mathematics::Computer Sciences::Artificial Intelligence and Robotics
dc.subject.disciplines DegreeDisciplines::Business::Business Administration, Management, and Operations
dc.subject.disciplines DegreeDisciplines::Physical Sciences and Mathematics::Computer Sciences::Databases and Information Systems
dc.subject.keywords Robotic Process Automation
dc.subject.keywords AI
dc.subject.keywords business process
dc.subject.keywords cognitive RPA
dc.title Robotic Process Automation: Concepts, Adoption and Research
dc.type Article
dc.type.genre creativecomponent
dspace.entity.type Publication
thesis.degree.department Information Systems and Business Analytics
thesis.degree.discipline Information Systems
thesis.degree.level Masters
thesis.degree.name Master of Science
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